What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why is my logo not appearing any longer?

    Asked by heartprintimages on January 19, 2016 at 01:23 AM

    I uploaded my logo, but it's not showing on my form. Hmmmm....puzzling

  • Profile Image
    JotForm Support

    Answered by Charlie on January 19, 2016 at 03:59 AM

    Apologies for the inconvenience, there was a problem related to files.jotform.com that failed to load an image uploaded in the form builder. We just received news from our backend team that this problem has now been resolved. If you are still experiencing this problem, please do let us know. Thank you for your patience and apologies for the inconvenience.