Image on Thank You page not showing up

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    igichaife
    Asked on January 19, 2016 at 03:41 AM

    In the thank you page editor I see the image and thank you text fine but when the form is actually filled out, the image does not show up.

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    Welvin
    Answered on January 19, 2016 at 07:22 AM

    The relative file URL is not working and pointing to the submit URL which is incorrect. 

    http://submit.jotformeu.com/submit/uploads/forum/igichaife/1453139386IG%20iChaife.jpg 

    I've fixed it for you by using the following URL:

    https://files.jotform.com/jufs/forum/igichaife/1453139386IG%20iChaife.jpg

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    igichaife
    Answered on January 19, 2016 at 07:24 AM

    Thanks a lot for your assistance! : )

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    Welvin
    Answered on January 19, 2016 at 08:49 AM

    You're welcome.

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    igichaife
    Answered on January 20, 2016 at 01:47 AM

    Welvin

    It seems that something happened to your great work.  The image URL is not working again.  Can you check and see what has happened?

     

    THanks

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    BJoanna
    Answered on January 20, 2016 at 05:36 AM

    I have submitted your form and image on Thank You page is not shown. 

    After that i have cloned your form and it seems that this link is added to your thank you page:

    ../uploads/forum/igichaife/1453139386IG iChaife.jpg 

    To replace it with correct link select Thank You page option, then click on Edit Text option. Select your image and click on Insert/Edit image option and replace that link with link that my colleague provide: https://files.jotform.com/jufs/forum/igichaife/1453139386IG%20iChaife.jpg 

    I have changed image link on my cloned form and image is now shown on Thank You page. Here is my cloned form: https://form.jotform.com/60192364088963

    Feel free to clone it.

    Hope this will help. Let us know if you need further assistance.