What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    From form 'Afwezigheidsformulier Johan de Witt' we are missing all data from 06:33 tie 10:48

    Asked by jdwsg on January 19, 2016 at 07:20 AM

    Hello,

    From form "Afwezigheidsformulier Johan de Witt" we are missing all data from today from 06:33 til 10:48.

    There are students who filled in the form and received a mail from the system but we cannot find anything back.

    Ther must be data beacause its the system where our students can tell they are sick in the morning.

     

    Can you explain what has happend.

    gr. Jeroen Doornbos
    Account:  jdwsg

    missing data
  • Profile Image
    JotForm Support

    Answered by Mike on January 19, 2016 at 10:39 AM

    We are currently facing a replication issues related to some servers in EU Zone, our Backend Team is working on resolving it. We expect the data to be completely synced (restored) in 2-3 hours.

    In the meantime, you may try the next https://eu.jotform.com address for JotForm EU users to see your forms and data.

    Please accept our apologies for the inconveniences caused.