What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions are not being saved

    Asked by bartellas on January 19, 2016 at 08:30 AM

    No submissions have been received since last night - nothing has changed at this end - how can this happen?

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    JotForm Support Manager

    Answered by Jeanette on January 19, 2016 at 11:17 AM

    According to our second level engineers, this is now resolved, please do a fresh login to your account so you can see the missing submissions.