What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can't log in to JotForm

    Asked by CatherineKolkoski on January 19, 2016 at 11:33 AM

    I have the logins to my account but am not able to access it. Please advise. You sent me a password reset and I still can't login.

    Catherine Kolkoski

    JotForm can't log in in can't
  • Profile Image
    JotForm Support

    Answered by BJoanna on January 19, 2016 at 01:44 PM

    I was able to log in to your account without any issues. 

    I have checked our email log and and password reset request want sent to your email address. Did you changed your password? If you have change you password that try to log in with your new password. You can login to your account with email address or with username.

    If you are still unable to log in try with different browser.

    Hope this will help. Let us know if you need further assistance.