What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    One of my forms is not working

    Asked by elpepe67 on January 19, 2016 at 11:42 AM

    I just noticed that one of my forms is not loading and is giving me an error message:


    It's the CB Midpoint Check on my account and JA Midpoint Check on our web link below.


    Page URL:

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    Chief Technology Officer

    Answered by eee on January 19, 2016 at 01:13 PM

    Problem has been solved,

    Kindest Regards,

    - Ertugrul.

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    Answered by elpepe67 on January 19, 2016 at 03:39 PM

    Now it's worse.  I only see a green screen on the forma link and an empty space where my form used to be on my account.

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    Answered by elpepe67 on January 19, 2016 at 03:45 PM
    Now I only get a green screen and I don’t see my form in my account:
    Joe Martinez
    Sr. IT & Creative Director
    Junior Achievement of South Texas
    P| 210.490.2007 x111
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    JotForm Support Manager

    Answered by Jeanette on January 19, 2016 at 05:56 PM

    You are right, I was able to see the same, so I've escalated this to our level 2 team.