What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms aren't working for clients

    Asked by Sarahcolephotos on January 19, 2016 at 11:46 AM

    For some reason when I email the link to the forms my clients aren't able to open them. I have tested this myself and am unable to open the links, as well. Ive never had this issue before so Im assuming its a problem with the website?

    Page URL:
    https://form.jotform.com/60173910922148

    problem and email open
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    JotForm Support

    Answered by EltonCris on January 19, 2016 at 12:06 PM

    We are truly sorry about that. This problem is now fixed.

    Please check your forms again and let us know if you see any problems.