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    Cannot locate a form that is still active on our website.

    Asked by Toby The  on January 19, 2016 at 01:09 PM

    Hi Jotform,

     

    About a month ago I created a contact form that is on our website and can be found here: http://canarylearning.com/support/. When creating it I don't remember having to sign up for an account even though I should have. The form still works which is great, but when I go to jotforms.com it no longer shows up. Is there a way to link the form to my email address toby.the@canarylearning.com ? It seemed to disappear after I think your website when down for a little bit awhile ago.

     

    Please let me know if you need any other information and if this would be possible.

     

    Thanks,

     

    Toby

    Page URL:
    http://canarylearning.com/support/

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    locate cannot active a
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    JotForm Support

    Answered by david on January 19, 2016 at 03:49 PM

    Hi,

    The form in your page is associated with a Guest account.  If you register an account using the email address "support@canarylearning.com", the form should automatically be placed into your registered account.  If it is not, let us know you would like the forms moved from guest_53477065389064 to your registered account and we will be happy to move them once you have registered.