What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form emails are no longer sent

    Asked by mkaadvert on January 19, 2016 at 02:50 PM

    Up until about 8am this morning our forms were being emailed when submitted.  But they have stopped now?  Whats going on.

  • Profile Image

    Answered by salesoperations on January 19, 2016 at 02:56 PM

    Same for us and the submissions are not displaying on the back end either

  • Profile Image

    Answered by Ben on January 19, 2016 at 05:39 PM

    There were few issues today, but seems that our developers were able to track them down and resolve the same, so the submissions should now be shown and available to see and download from Submissions Panel.

    You might need to log out of your account and log back in for some of the changes to take effect, but please do let us know if you experience any issues.

    @salesoperations, I see that you have confirmed that the issue is now resolved on your own thread here: http://www.jotform.com/answers/749464 so I would like to ask you to update that thread in case you have any further issues or comments.