What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submissions not appearing

    Asked by WilmslowHigh on January 19, 2016 at 03:10 PM

    I have a form open that I know has been completed by some colleagues today - can you explain why those submissions aren't appearing?

    Page URL:
    https://www.jotform.com/submissions/53504314542346

    Submissions open a
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    JotForm Support Manager

    Answered by Jeanette on January 19, 2016 at 05:38 PM

    We had a lag replication issue in our data centers which caused the problem. However this is now fixed. The are 4 submissions showing from today in your form. It should take some more time to get all the submissions in all your forms back again. We appreciate your patience.