What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We are having issues receiving the drivers return form on email

    Asked by john2177 on January 20, 2016 at 04:33 AM

    HI
    We are having issues receiving the drivers return form on email.
    Please see below  you only deal with a)


    Andrew

    a) yesterday I only received 4 emailed copies of the drivers debrief forms - nothing after 11.52?

    b) yesterday/today I haven't received any deal of the day?

    Elaine

    email issues form notifier notification email
  • Profile Image
    JotForm Support

    Answered by Welvin on January 20, 2016 at 09:14 AM

    Form emails are sent to your email address. You can check this in your email history: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History. If you are not receiving any, they may have been filtered as spam. I would suggest checking this with your hosting provider, spam assassin settings or the like and make sure to follow our recommendations from this guide:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues