What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My Form is not updating

    Asked by axcbiz on January 20, 2016 at 05:45 AM


    At the moment im working on my form "Anmeldung Grundschulung aXc-Cloud responsive2".

    Problem is that i cant see any changes on the preview or on the website.

    For example: I changed the options for the dropdown Menu "Schulungstermin auswählen:" after saving i cant see the new options on the preview nor the website.

    Even if i add new fields they dont show up.

    Can you help me asap?



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    JotForm Support

    Answered by Mike on January 20, 2016 at 10:00 AM

    Thank you for contacting us.

    We had some database replication delays today, but the issue is supposed to be fixed. Could you please re-check the form now?

    If the issue still persists, please let us know.