- NeemismasteringAsked on February 14, 2012 at 10:31 AM
I Upgraded to premium Twice, can you cancel one of them ?
thanks alot, regards.
I am email@example.com
- JotForm SupportmlizAnswered on February 14, 2012 at 09:29 PM
Since you are using Paypal as payment you can cancel one of the subscription from your Paypal account.
1. Log into your PayPal account
2. Find the latest payment you made to us
3. Click on your subscription number
4. Click on "Cancel Subscription" button.
Let us know once this is done so that we can request a refund for the double payment.