What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    infrequent email notifications

    Asked by krfrm on January 20, 2016 at 06:59 AM

    Hi, while submissions are working we only get a couple of notification emails related to the submissions (problem since yesterday morning)



  • Profile Image

    Answered by krfrm on January 20, 2016 at 08:58 AM

    Additionally we are not able to edit submissions... form is not responding.

  • Profile Image

    Answered by krfrm on January 20, 2016 at 11:03 AM

    edit submissions is fixed. Thank you.

    but still missing all email notifications to our email-adress since yesterday... can you estimate when this problem will be fixed

  • Profile Image

    Answered by victor on January 20, 2016 at 02:27 PM

    Sorry for the inconvenience. I have just reviewed your email address and found it in our bounce list.

    If you experience this again, you may always check our bounce list from your account page.

    Please let us know if you require further assistance.