infrequent email notifications

  • krfrm
    Asked on January 20, 2016 at 6:59 AM

    Hi, while submissions are working we only get a couple of notification emails related to the submissions (problem since yesterday morning)

     

     

  • krfrm
    Replied on January 20, 2016 at 8:58 AM

    Additionally we are not able to edit submissions... form is not responding.

  • krfrm
    Replied on January 20, 2016 at 11:03 AM

    edit submissions is fixed. Thank you.

    but still missing all email notifications to our email-adress since yesterday... can you estimate when this problem will be fixed

  • victor
    Replied on January 20, 2016 at 2:27 PM

    Sorry for the inconvenience. I have just reviewed your email address and found it in our bounce list.

    infrequent email notifications Image 1 Screenshot 20

    If you experience this again, you may always check our bounce list from your account page.

    Please let us know if you require further assistance.