Our form is gone?

  • Profile Image
    volvocarsscgot
    Asked on January 20, 2016 at 08:22 AM

    Don't know if it was something we did... The form is still available here: https://form.jotformeu.com/53433235533349 but it is gone from my list of forms so I cannot edit it any more!

  • Profile Image
    BJoanna
    Answered on January 20, 2016 at 11:27 AM

    Form that you provided is created on account coorfm. When I logged in to your account I saw that mentioned form is shared with you. When I selected mentioned form in shared with you folder and clicked on Edit Form option I was able to edit mentioned form. 

    Are you still unable to edit that form? There was a problem related to forms and submissions located in EU. However our developers had fix this. 

    Please do try making the edits or changes by logging in to https://eu.jotform.com 

    Let us know if you need further assistance.

  • Profile Image
    volvocarsscgot
    Answered on January 20, 2016 at 11:45 AM
    ### Service request #SC00003162


    Dear Jotformforum_750394,

    We have received your service request and we will try to solve it as soon as
    possible.

    We will notify you as soon as your request has been solved. You may also track
    status at [Coor Service Center][1]


    Kind regards,
    Coor Service Management




    **Ticket details:

    **ID: #SC00003162

    A new response has been received:
    [![JOTFORM][2]][3]
    Answered by ** BJoanna **
    Form that you provided is created on account **coorfm**. When I logged in to
    your account I saw that mentioned form is shared with you. When I selected
    mentioned form in shared with you folder and clicked on Edit Form option I was
    able to edit mentioned form.
    Are you still unable to edit that form? There was a problem related to forms
    and submissions located in EU. However our developers had fix this.
    Please do try making the edits or changes by logging in to
    [https://eu.jotform.com][4]
    Let us know if you need further assistance.
    [View this thread on browser »][5] [Unsubscribe Thread][6]
    1453307244
    [1]: https://servicecenter.volvocars.coor.com
    [2]: https://www.jotform.com/images/logo2.png?2
    [3]: //www.jotform.com
    [4]: https://eu.jotform.com
    [5]: http://www.jotform.com/answers/750394-Our-form-is-gone
    [6]: http://www.jotform.com/answers/750394-Our-form-is-gone?k=d6ad9995a1f98888bff9a69f0a250faf&unsubscribe=
    ...
  • Profile Image
    Markus 
    Answered on January 21, 2016 at 02:52 AM

    Hi Joanna,

     

    This issues has been solved.

  • Profile Image
    BJoanna
    Answered on January 21, 2016 at 04:08 AM

    We are glad to hear that. 

    Feel free to contact us if you have any other questions or issues.

  • Profile Image
    volvocarsscgot
    Answered on January 21, 2016 at 04:45 AM
    ### Service request #SC00003165


    Dear Jotformforum_750394,

    We have received your service request and we will try to solve it as soon as
    possible.

    We will notify you as soon as your request has been solved. You may also track
    status at [Coor Service Center][1]


    Kind regards,
    Coor Service Management




    **Ticket details:

    **ID: #SC00003165

    A new response has been received:
    [![JOTFORM][2]][3]
    Answered by ** BJoanna **
    We are glad to hear that.
    Feel free to contact us if you have any other questions or issues.
    [View this thread on browser »][4] [Unsubscribe Thread][5]
    1453367315
    [1]: https://servicecenter.volvocars.coor.com
    [2]: https://www.jotform.com/images/logo2.png?2
    [3]: //www.jotform.com
    [4]: http://www.jotform.com/answers/750394-Our-form-is-gone
    [5]: http://www.jotform.com/answers/750394-Our-form-is-gone?k=d6ad9995a1f98888bff9a69f0a250faf&unsubscribe=
    ...