What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Submissions Not Sending

    Asked by morgeeman on January 20, 2016 at 01:23 PM

    Email notifications are not being sent when someone completes the form. 


    This has been happening since yesterday morning. There are 4 other unanswered threads with the same issue on here and I have also asked in private message.


    When is this going to be fixed? It's losing me business.

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    Answered by Ben on January 20, 2016 at 02:30 PM

    Hi, as mentioned on our twitter support account: https://twitter.com/JotFormSupport/status/689884707958439936, I will be answering on your private thread that you already have open on this subject here: http://www.jotform.com/answers/750541

    Thank you.