What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you tell me what "100 submissions" and "Sub-User Accounts" means?

    Asked by MaryAnn  on January 20, 2016 at 06:12 PM

    I would like to use Jot Form to develop a registration form for a car show in July.  There would be a max of 200 registrations on line.    I'm trying to determine which plan is best for us to subscribe to.


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    JotForm Support

    Answered by Jan on January 21, 2016 at 03:47 AM

    Can you tell me what "100 submissions" means?

    It means that you can receive 100 submissions monthly if you are under free account. If you will create a registration form and you are planning to have 200 participants, then the free account will not be enough. Only 100 people can register, the other 100 will have to wait 1 month until the submission counter reset back to 0.

    To keep it short, I would recommend you getting the Bronze package that can accommodate up to 1,000 submissions per month. Please check the pricing page for further information.

    Can you tell me what "Sub-user accounts" means?

    Having a sub-user allows you to provide access to another user in regards to your forms. They can view the submissions and they can edit the forms as well. The sub-user should have a JotForm account in order to continue.

    If you want to know more about creating a sub-user then please check this guide: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User


    Let us know if you need any clarifications. Thank you.