What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form engine failed - #8j1h17f1

    Asked by marketingmanheim on January 20, 2016 at 06:20 PM
    Screenshot
    engine
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    JotForm Support Manager

    Answered by Jeanette on January 20, 2016 at 11:40 PM

    We had a glitch today that caused the problem, but this is now fixed. Sorry for the issues caused to you.

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    Answered by SMART_Suriname on January 21, 2016 at 06:45 AM

    Hi i still have the glitch, https://form.jotformz.com/60195266353659

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    JotForm Support Manager

    Answered by Jeanette on January 21, 2016 at 11:21 AM

    You must do a fresh login and get the new link which is this one: http://www.jotformz.com/form/60195266353659

     

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    Answered by ColoplastPS on January 29, 2016 at 10:31 AM

    Hi, 

    I also have this issue on my form https://form.jotformeu.com/53273886776372.

    I did a fresh login and tried this link too http://form.jotformeu.com/53273886776372

    I still have the glitch.

     

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    Answered by SmarterMedia on January 29, 2016 at 10:31 AM

    Hi, I am having the same issue, my form is:

    https://form.jotformeu.com/60093578289367

    I have also done a fresh login and updated the iFrame code on the website but still have the problem.

    Please help.

    Many thanks

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    Answered by quadbsys on January 29, 2016 at 10:35 AM

    We have this issue as well

    http://qbws.net/~ssfreedish/cms/index.php/request-information.html

     

    I was trying the normal code and wondering why none of the forms showed up, then I used the iframe code to give it a try and is when I saw that there was an error.

     

    Please help!

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    Answered by memsforms on January 29, 2016 at 10:36 AM

    having this issue now

    Form engine failed - #8j1h17f1

     

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    Answered by EDOV on January 29, 2016 at 10:36 AM

    None of my forms are opening either, I tried ALL of them. I see when searching the error that a new link is issued- this will absolutely not be acceptable as we have links in QR codes and in text in brochures etc. One example of a link that is not working is this one (although, again, I have tried ALL my forms): https://form.jotform.com/60054133884958 .

    I have logged out, cleared my history and cache, logged back in.

     

    eta: the form linked above is working now which is awesome, thank you! none of my other forms are though so hopefully it will roll through the rest of them eventually.

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    Answered by fsaviozzi on January 29, 2016 at 10:43 AM

    Same problem here. This is the form https://form.jotform.com/fsaviozzi/questionario-digitalizzazione-pmi

    We are sending the form out today! Please fix it

     

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    Answered by MohammedSujan on January 29, 2016 at 10:46 AM

    Yes the problem is still there. When is this going to be fixed. ANY ETA!

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    JotForm Support Manager

    Answered by Jeanette on January 29, 2016 at 11:09 AM

    Our developers have let us know this will be resolved in a few minutes, sorry for the inconveniences.

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    Answered by memsforms on January 29, 2016 at 11:25 AM

    Mine seems to be working now. thank you for the quick fix

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    JotForm Support Manager

    Answered by Jeanette on January 29, 2016 at 11:31 AM

    Yes, our developers have confirmed  to us that the problem is now fixed. Truly sorry for the issues caused to you all.

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    Answered by EDOV on January 29, 2016 at 11:32 AM

    and truly thankful for the (on my end) painless solution from you guys- thank you~!