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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My page shows mostly white after the submit button has been ebtered

    Asked by Cdepaul29 on January 20, 2016 at 06:34 PM

    Once my client fills out the enrollment page, it says Thank You but at the top of the page.  The client does not know if this was sent unless they scroll back to the top of the page.  How can this be corrected.

     

    Also when the enrollment form is filled out it is not allowing the whole page to be displayed on three of my pages created?   How is this corrected?

    This is happening on my pages 

    Group Page

    Private Lessons page

    Board and Train

    Skype 

     

    Page URL:
    http://www.depaulk9academy.com/enroll.html

    after shows scroll and top skype
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    JotForm Support

    Answered by BJoanna on January 21, 2016 at 04:59 AM

    When I inspected webpage you provided, I noticed that you have embedded your form with script code. We recommend  using of iFrame code. You can try to replace script code with iFrame code to see if that will resolve you issues. Inside of this guide you can find how to get iFrame code of your form:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this will help. Let us know if you need further assistance.