Cannot create fillable PDF when using eu.jotform.com

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    mikeyaberry
    Asked on January 21, 2016 at 11:54 AM

    Hi,

    Sorry, I still can't create a form. Below is a link to a short video of what steps I took. I have tried to create the pdf on mac & pc using both ff & chrome 

    Create PDF Form

    Hope this helps.

     

    Thanks Mike

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    david
    Answered on January 21, 2016 at 11:56 AM

    Hi,

    Thank you for bringing this to our attention, I will forward this to our developers to have a look.  We will let you know here as soon as we have any further information as to status of your ticket.

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    mustafa
    Answered on January 22, 2016 at 09:14 AM

    Hi,

    Apologize for the inconvenience . We have just fixed the problem, you should be able to generate your PDF form. Please let me know if you face any problem.

     

    Best.

  • Profile Image
    mikeyaberry
    Answered on January 25, 2016 at 10:39 AM

    Hi,

     

     I was able to generate the PDF form.

    Thanks to everyone for their help!

     

    Much appreciated!

     

    Thanks Mike

     

     

  • Profile Image
    david
    Answered on January 25, 2016 at 11:43 AM

    Glad to hear things are now working once again.  If there is anything else we can assist you with, let us know and we will be happy to help.