Jotform Processing Spinner - Not acting responsive

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    newschool
    Asked on January 21, 2016 at 12:56 PM

    Hi,

    The jotform processing spinner is not acting in a responsive manner, how can I fix this. I tried adding CSS to resize it, but it did not work

    cb

     

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    Kevin_G
    Answered on January 21, 2016 at 04:42 PM

    Hi,

    Thank you for contacting us.

    I have tried to change the width for the image that is displayed when the form is submitted, unfortunately, any of the codes I tried is working, I think it's because the page where the image is shown is totally different than the page where the form is shown, I mean, the form redirects to the submit page and then to the Thank You Page, if we would like to change the style for that image, then we would have to do it directly on the submit page.

    This is the same even if you use the IFrame code, I see you are already using that embed method.

    Please, feel free to contact us if you have more questions, we will be glad to assist you.

    Regards.

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    newschool
    Answered on January 21, 2016 at 04:53 PM

    How does one edit the submit page? I was not the original builder of this form? If we could turn off the spinner that would be fine. cb

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    Kevin_G
    Answered on January 21, 2016 at 06:03 PM

    You can not edit the Submit Page, you can only edit the Thank You message, in regards to deactivate the spinner, I think that is not possible to do, it always will be displayed after your form redirects to the link you specified.