IS this thread still valid?

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    shefferz
    Asked on January 21, 2016 at 03:45 PM

    IS this thread still valid? I would like to use a completely customized email response getting rid of the default table.



    This is a re-post of a comment on How to Hide Empty Fields on Email Alerts

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    BDAVID
    Answered on January 21, 2016 at 08:54 PM

    If you want to delete the default email design, you simply select it all, and delete it:

    There you can add the field variables to display the information. Let us know if you need more help.

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    shefferz
    Answered on January 22, 2016 at 09:48 AM

    Yes, I get that, however can I delete the table and still use the Hide Empty Fields on Emails in a completely custom email?

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    BDAVID
    Answered on January 22, 2016 at 11:20 AM

     No, unfortunately this feature only works with the default email template.

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    shefferz
    Answered on January 22, 2016 at 12:10 PM

    OK thanks!

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    victor
    Answered on January 22, 2016 at 01:13 PM

    On behalf of my colleague, you are welcome. If you have any other question or issue, please let us know. We will be glad to help.