how do i get a refund for charges to my account from jotform inc?

  • Profile Image
    Que 
    Asked on January 21, 2016 at 04:30 PM
  • Profile Image
    jonathan
    Answered on January 21, 2016 at 10:58 PM

    The subscription needs to be cancelled first. Then, if refund is applicable (under guarantee period) we will issue a refund for the latest subscription charges.

    Please let us know what is your JotForm subscription account/username also so that we can further check on your concern.

    Regards