- unsignedprojectAsked on February 15, 2012 at 08:48 AM
Hi, please could you let me know how it is possible to cancel a premium subscription ?
- JotForm SupportidarktechAnswered on February 15, 2012 at 08:59 AM
Since you have paid using Paypal. Please do the following steps to cancel your subscription.
1. Log into your PayPal account
2. Find the latest payment you made to us
3. Click on your subscription number
4. Click on "Cancel Subscription" button.
When you cancel your subscription you will not be changed again. But your account will stay Premium until the time you have paid for expires.
If you have any other questions or concerns, just let us know. Thank you!