- Sara RuppAsked on January 22, 2016 at 11:08 AM
The form,CF Transportation Request, not sending to all recipients labeled. I am seeing that two websites were created one is http://cftransportsolutions.com/ and the other is http://phnfoundation.net/cftrans/. Can you please assist in letting me know which website the above form is linked to?Page URL:
- JotForm SupportKevin_GAnswered on January 22, 2016 at 12:43 PM
Thank you for contacting us.
You have embedded your form in both websites, this is the direct link to your form : http://www.jotformpro.com/form/32753799323969
Now, I checked it and I found some email addresses in our bounce list, the emails are listed below :
This is the reason for all of them :
I have removed them from the bounce list and you should receive your email notifications now, I would like to share you this guide in order to prevent issues related to bouncing : http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
You may also check and remove your email addresses from the bounce list, just follow this guide : http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list
And also, you can ask your email provider to whitelist our IP Addresses, you will find them on this link : http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Hope this will help you.
Do let us know if you have more questions or need more help, we will be glad to assist you.