What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can a respondent save their progress quickly and easily?

    Asked by Jaclynn on January 22, 2016 at 11:31 AM
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    JotForm Support

    Answered by Boris on January 22, 2016 at 12:52 PM

    We have two main ways to save partially entered data on a form.

    1. Auto Fill feature allows is quick and easy to set up, and will store any data your users enter directly in their browser cookies. If they accidentally close the tab or close their browser, as long as they do not clear their browser cookies they can simply open the form again, and all their entered data will be there.

    The downside of this method is that it is limited to the device and browser on which your user started filling out the form. So they must fill out the entire form on the same browser.

    2. Save and Continue session method, by using the session parameter. This is a little more involved to set up - it requires two forms. One where you will capture the user's email address and send them a session link for the second/main form, which they can then fill out and save their progress.

    By using the session method, data is saved on our servers, so users can continue filling out the form on any browser they want. They only need to access the form through their custom made session link.

    Please let us know if you need further clarifications or assistance, and we will be happy to help.