How can a respondent save their progress quickly and easily?

  • Profile Image
    Jaclynn
    Asked on January 22, 2016 at 11:31 AM
  • Profile Image
    Boris
    Answered on January 22, 2016 at 12:52 PM

    We have two main ways to save partially entered data on a form.

    1. Auto Fill feature allows is quick and easy to set up, and will store any data your users enter directly in their browser cookies. If they accidentally close the tab or close their browser, as long as they do not clear their browser cookies they can simply open the form again, and all their entered data will be there.

    The downside of this method is that it is limited to the device and browser on which your user started filling out the form. So they must fill out the entire form on the same browser.

    2. Save and Continue session method, by using the session parameter. This is a little more involved to set up - it requires two forms. One where you will capture the user's email address and send them a session link for the second/main form, which they can then fill out and save their progress.

    By using the session method, data is saved on our servers, so users can continue filling out the form on any browser they want. They only need to access the form through their custom made session link.

    Please let us know if you need further clarifications or assistance, and we will be happy to help.