What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Sub User Accounts: Why can't users in my account create folders or even move forms into folders?

    Asked by suuwebservices on January 22, 2016 at 11:47 AM

    I would really like the users that I've invited to collaborate on my Jotform account, especially those given access to everything, to be able to move forms into sub-folders to help keep things organized. Perhaps there needs to be a co-administrator access rights level or something like that?

    move forms create folders sub user
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    JotForm Support

    Answered by Mike on January 22, 2016 at 01:10 PM

    Thank you for your idea.

    Your are right, this is not currently possible to manage folders from a sub user account, so I have attached a feature request ticket to this thread and forwarded it to our Development Team for consideration. We cannot provide any ETA for when the feature will be implemented, but we will let you know as soon as we have any updates.

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    Answered by UCBAForms on January 29, 2016 at 12:21 PM

    Thank You Mike, I agree that this feature is in demand. I have many sub users and I am always having to add things to folders for them or create new folders for them. 

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    JotForm Support

    Answered by Mike on January 29, 2016 at 01:37 PM

    As far as I can see, the feature request has been assigned to one of our developers and marked as nice to do. We will update this thread if we have any news.

    Thank you.