sub account is limited to 100 submissions

  • scotmoore
    Asked on January 22, 2016 at 5:00 PM

    I have a sub account on my Silver account but instead of them sharing my 10,000 submissions they only have 100?  Please update the sub account. 

  • David JotForm Support
    Replied on January 22, 2016 at 6:23 PM

    Hi,

    Sub-accounts do not receive the upgraded limits, however, they are able to create and use forms in the account that is upgraded.  Any forms the sub-user creates in the folder shared with them will receive the upgraded limits.