What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    sub account is limited to 100 submissions

    Asked by scotmoore on January 22, 2016 at 05:00 PM

    I have a sub account on my Silver account but instead of them sharing my 10,000 submissions they only have 100?  Please update the sub account. 

    Submissions sub account 100 submissions sub
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    JotForm Support

    Answered by david on January 22, 2016 at 06:23 PM

    Hi,

    Sub-accounts do not receive the upgraded limits, however, they are able to create and use forms in the account that is upgraded.  Any forms the sub-user creates in the folder shared with them will receive the upgraded limits.