how can i get the "save" to stop so that i can click on it? it just keeps spinning.

  • Profile Image
    Asked on January 22, 2016 at 10:28 PM
  • Profile Image
    Answered on January 23, 2016 at 07:25 AM

    Are you referring to the Save button in the Form Builder?

    The Save button is spinning while the save is in progress. It should finish the saving process quickly, and the Save button should turn into a grayed out "Saved":

    If it is continuously spinning on your end, there may have been an error during the saving process, that caused it to get stuck. The error may have been either in the browser, or in the connection between your computer and our server. Please close, and then re-open the form in the Form Builder to continue editing it. The Save button should work correctly after that.

    Please let us know if you experience further issues with the Save button being stuck spinning, and we'll be happy to examine it further. Thank you.