What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are my forms saying this form is not found this form is disabled?

    Asked by kworkman71 on January 24, 2016 at 08:10 PM

    emailing the form and click on the link this is the message received form is not found this form is disabled

    My Forms form is disabled message and click
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    JotForm Support

    Answered by ashwin_d on January 25, 2016 at 05:16 AM

    Hello kworkman71,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now. Do try to sign in to your account and get back to us if you have any trouble. 

    Thank you!