What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form disabled

    Asked by shibasurti on January 24, 2016 at 09:12 PM

    Hi please enable my forms, not sure why they are getting disabled but I cannot preview or publish them

    Page URL:
    https://form.jotform.com/60237071537149

    My Forms publish preview cannot preview
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    JotForm Support

    Answered by ashwin_d on January 25, 2016 at 06:42 AM

    Hello shibasurti,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now. Do try to sign in to your account and get back to us if you have any trouble.

    Thank you!