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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Am I obliged to transfer my data on the European server? (I work from Italy)

    Asked by Edaldo on January 25, 2016 at 07:07 AM
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    Answered by Ben on January 25, 2016 at 11:08 AM

    Actually yes. If you were not moved by our system you should move your account to EU servers. I had moved my account over to EU servers for some time now and everything seems to be OK. The only big difference is that your links for login are not www.jotform.com, but instead eu.jotform.com from now on.

    Allowing your own data to be available to people or systems from US is not currently allowed by EU data privacy and security regulations, that is until Safe Harbor 2.0 is out.

    You will still be able to accept the data from your users in the same way, but the difference is in the way you access the same.

    Of course, if you have any questions or issues, do let us know and we would be happy to assist with the same.