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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to include a download link where user can download a file after submitting the form

    Asked by donna  on January 25, 2016 at 09:47 AM

    I want to create a form which allows me to build me subscriber list and once they sign up they recieve access to a free download I want to offer just for subscribing.


    Please tell me there is a way to do this.

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    JotForm Support

    Answered by Mike_G on January 25, 2016 at 01:37 PM

    I have checked the form on your account entitled, Receive a Free E-Book Form. And base on the form's title, I understood what you mean (Please do correct me if I'm wrong.) 

    To my understanding, you would want for your subscriber (the ones filling up your form and registering on your form) to receive a link to your e-books where they can download it, is that correct?

    There are two possible options that you can choose from: 

    First - put the link on the Thank-You page of your form. 

    You can put the link together with the Thank-You message. 


    Or, you can have your user redirected to the page where they can download your form automatically after clicking the submit button on your form.


    The second option will be through the autoresponder which you can set up through your form. Email autoresponder will be sent to your user's email address after filling and submitting your form. Since on your form you have an Email address field, you can use that as the recipient email in setting up your email autoresponder. You can include the link to the website where your user can download the free e-book. 

     You can check the link below on how you can create an autoresponder.



    I hope this helps. Let us know if you need any further assistance. Thank you.

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    JotForm Support

    Answered by Mike_G on January 25, 2016 at 01:53 PM

    Here's a screencast on how you can set up your autoresponder and place the link to your e-book for your users to download it.

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    Answered by dreamlevelconsulting1 on January 25, 2016 at 02:45 PM
    Hi Mike_G,
    Thank you so much for your feedback. I enjoyed reading your explanation. I
    think I will go with the option of sending a auto-responder.
    I just send up and so far I am very please with what jot form has to offer.
    Donna P
    *"Working toward reaching your next level"*
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    JotForm Support

    Answered by Chriistian on January 25, 2016 at 08:27 PM

    On behalf of my colleague, you are most welcome. Feel free to contact us again if you have any other concerns. Cheers.