What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Embedded Form with paypal integration. Setting up PayPal IPN URL.

    Asked by rymelpie on February 15, 2012 at 10:23 AM



    I have seen all the post about DNS issues but still have a question.  I have 3 forms embedded into our website. If I search through the code that I paisted into the HTML snippett and change anything that says jotform.com to jotform.net should that work?  Also what steps if any do I need to take for the paypal intergration?  We recieved an email from paypal saying Please check your server that handles PayPal Instant Payment Notifications

    (IPN). IPNs sent to the following URL(s) are failing:

    http://submit.jotform.com/ipns/paypal.php.  I CANNOT have this form go down we only have a week until the event that the form supports

    Page URL:

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    JotForm Founder

    Answered by aytekin on February 15, 2012 at 11:31 AM

    Please change your IPN to this:


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    Answered by rymelpie on February 15, 2012 at 12:18 PM

    Please explain in more detail.  If i log in to the .net and re embed the html will that change the ipn?  If not how do i change the IPN?

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    Answered by letip on February 15, 2012 at 12:25 PM

    We are in the same situation. We have a conference in 10 days. The online reservations will end this friday so we may be seeing a rush in the next day or so! I use Jotforms because I don't code. :-) Will keep checking back. What a bummer for you guys. I too would love to know why...

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    JotForm Support

    Answered by mliz on February 15, 2012 at 12:27 PM

    In your PayPal profile, under Selling Preferences > Instant Payment Notification Preferences, set the following:

    Instant Payment Notification (IPN) URL:http://www.jotform.net/ipns/paypal.php

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    Answered by peteblews on February 15, 2012 at 12:44 PM

    I just JotForm because it's easy. Please provide a non-geek, plain English  answer because the previous solutions are stumping me.

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    Answered by fxr on February 15, 2012 at 01:19 PM

    Go into your Paypal account, Click on the Profile menu, select My Selling Prefences 


    Midway down the next page is a 'Instant payment notifications' field, select click on the Update button to the right of it. 


    Click Choose IPN Settings, Enter http://www.jotform.net/ipns/paypal.php into the Notification URLtext box and ensure Receive IPN Message (Enabled) radio button is selected. Click Save.