What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm getting an error when trying to access the form

    Asked by William Steurnagel  on January 25, 2016 at 02:32 PM

    I was trying to submit my resume for a Corporate Recruiter position at Biospine and have gotten an error page each time.  Thank you for your help!



    William Steurnagel




    Page URL:

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    JotForm Support

    Answered by Welvin on January 25, 2016 at 07:59 PM

    You have requested us to change your username through this thread: http://www.jotform.com/answers/737621-Can-I-change-my-username#3.

    When changing your username, this will affect the custom form URL so you need to manually update it to reflect the new username. In this case, the form URL should be:


    Regular form URL: http://www.jotformpro.com/form/52316794597974