What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    can't forward submissions

    Asked by hirschhfm on January 25, 2016 at 06:52 PM



    getting an error message when trying to forward submissions. please help!

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    JotForm Support

    Answered by Chriistian on January 26, 2016 at 12:34 AM

    This error you are receiving might be related to the limit of submissions that a user can forward per hour. Free accounts will have 20 email submission forward/reply per hour while paid accounts have 100. You can wait for an hour and try forwarding again. 

    This limit is done to prevent the abuse of the submission forward/reply feature by spammers.