- Kylie_WoodfordAsked on January 25, 2016 at 08:19 PM
The theme builder is just not loading, just sits endlessly on the orange page. I've turned off my pop up blockers and tried it on Wifi and 4G and Chrome and Safari, but no luck.
- JotForm SupportEltonCrisAnswered on January 26, 2016 at 12:46 AM
Our sincere apologies. We are aware of this problem and we have submitted it to our developers for a quick resolution. You will be informed here once this is fixed.
- JotForm SupportEltonCrisAnswered on January 26, 2016 at 01:05 AM
This is now fixed. The form designer should be working fine normally as usual.
- Kylie_WoodfordAnswered on January 26, 2016 at 05:45 AMWonderful news!
- Kylie_WoodfordAnswered on April 06, 2016 at 02:45 AMHi Jotform,
We have a problem - it looks like all our @woodfordia.com accounts have
been blocked for some reason.
We have all our forms with you for our Planting Festival and Festival of
Small Halls through these accounts and none of these are active, which is
causing quite an issue!
My account shows:
Hold it right there!Looks like your IP address has been banned because of a
possible phishing attempt. If you believe that there is a mistake, let us
know using the form below..
Can you please look into it asap?
Or let me know who to talk to about this?
- JotForm SupportNik_CAnswered on April 06, 2016 at 04:10 AM
I opened new thread for you and it is on this link. We'll answer your question there.
- Kylie_WoodfordAnswered on April 06, 2016 at 04:45 AMHi Nic,
The link takes me to this page again:
Hold it right there!
Looks like your IP address has been banned because of a possible phishing
attempt. If you believe that there is a mistake, let us know using the form
- JotForm SupportEltonCrisAnswered on April 06, 2016 at 06:16 AM
You appear to be logged in here on the forum. Are you still getting that message?
Here's the URL of your new thread by the way https://www.jotform.com/answers/811543.
If you still see that error, please let us know your current IP Address so we can add it to our whitelist.