What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    iOS App: Unable to login

    Asked by pjhayesdesign on January 25, 2016 at 09:06 PM

    I have logged out on desktop just to verify my login info. and it works fine. I then try to login on my iphone app using the same info and it will not let me.

    app unable to log in in same info login info same
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    JotForm Support

    Answered by Chriistian on January 26, 2016 at 02:41 AM

    I will have to forward this concern to our back-end team. We'll let you know on this thread once there are any updates.

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    JotForm Support

    Answered by KadeJM on January 27, 2016 at 10:05 AM

    Can you please try this today to see if you're able to log into and view your submission data on our iOS App? 

    Please let us know if it's still a problem for you or not.