What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to upgrade

    Asked by JosephineChu on January 25, 2016 at 11:22 PM

    I am trying to upgrade my account to Bronze but has been asked to sign in every time I clicked on upgrade and after I sign in nothing happens. Please help.

    my account and after in
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    JotForm Support

    Answered by ashwin_d on January 26, 2016 at 04:23 AM

    Hello JosephineChu,

    You should not have any problem in upgrading your account. Please click on the following URL to upgrade your account to desired bronze subscription plan:

    Bronze monthly subscription:  http://sites.fastspring.com/interlogy/product/jotformbronzemonthly?referrer=JosephineChu 

     

    Bronze yearly subscription:

    http://sites.fastspring.com/interlogy/product/jotformbronzeyearly?referrer=JosephineChu 

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!