What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You should not have any problem in upgrading your account. Please click on the following URL to upgrade your account to desired bronze subscription plan:
Bronze monthly subscription: http://sites.fastspring.com/interlogy/product/jotformbronzemonthly?referrer=JosephineChu
Bronze yearly subscription:
Hope this helps.
Do get back to us if you have any questions.