What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I upgrade my account for few months?

    Asked by Kish Ranai on January 26, 2016 at 03:41 AM
    Can the above be done using JotForm?

    Also if I were to subscribe JotForm for few months and then stop the subscription will all the forms created during my subscription  period be intact in my website or will they stop working?

    Look forward to your kind reply.

  • Profile Image
    JotForm Support

    Answered by beril on January 26, 2016 at 03:50 AM

    Of course, you can upgrade or downgrade your account whenever you want. You can choose Monthly, Yearly and Bi-yearly subscriptions. You can cancel it at any time and renew your subscription as well whenever you want.

    http://www.jotform.com/pricing

    Here is how to upgrade your account:

    http://www.jotform.com/help/331-How-to-upgrade-my-account

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image

    Answered by Kish Ranai  on January 26, 2016 at 05:03 AM

    Hi

    Thank you for your prompt reply. I will like to test what I want to do via your basic option. Once I am statisfied I will upgrade to next level.

     

    I will be testing these 3 scenarios:

     

    1. Create a simple form then embed your HTML code in my Xara webpage and send the data collected from the form back to me via email. This I am sure will work.

     

    2. Create a simple form, embed your HTML code again in my Xara webpage but this time I want it to be appended to a excel file residing on my web server. If I were to send 5 submission of the form with different data I assume I will see 5 records in the excel sheet. Is this possible?

     

    3. Create a simple form, embed your HTML/PHP code in my Xara webpage but this time very similar to option 2 but now I want the data from the form to be inserted in my MySQL database on web server. So each time a new orm is submitted its data will be added/appended to the MySQL database.

     

    Please let me know if any of my scenarios will not work with JotForm basic licence.

    best rgds

    kish

     

  • Profile Image
    JotForm Support

    Answered by beril on January 26, 2016 at 08:03 AM

    It is possible to add your form to Xara platform as you see below:

    You can also embed your form with with source code. No matter which embed code you are using, you can download your submissions. Check the following link:

    http://www.jotform.com/answers/755769-Collecting-the-data-from-forms#2

    You can test your form  before upgrading your account. Then if you are satisfied you can upgrade your account whenever you want.

  • Profile Image

    Answered by Kish Ranai on January 26, 2016 at 10:26 AM

    Hi

    I created a jot form account and created a simple form. Next I copied the Xara code (shown below) and pasted on a webpage gallery and made a local preview. I can only see half the form I created on your website. The placeholder on the web page is long enough to accommodate what I have created on your website. 

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.me/60254252686457" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe>

    In addition, am I right to say if I terminated my subscription anytime after all forms that I have created during my subscription period will not work anymore on my website? 

     

    Best Rgds

    Kish

  • Profile Image
    JotForm Support

    Answered by beril on January 26, 2016 at 11:25 AM

    Could you please indicate the URL of your page? This will help us better analyze the problem.

    In addition, am I right to say if I terminated my subscription anytime after all forms that I have created during my subscription period will not work anymore on my website? 

    No, you can use your form every time, if you don"t  reach your monthly limit.