What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PHP version issues

    Asked by NickDann on January 26, 2016 at 05:56 AM

    Hi, I'm happily using Jotform on two Muse build websites (built 2015) they are both on a 1&1 server running PHP 5.5 I've been told by 1&1 that I need to upgrade PHP will this have any effect on jotform function?

    Page URL:
    www.encompassdesign.co.uk

    JotForm using jotform 2015 both
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    JotForm Support

    Answered by Charlie on January 26, 2016 at 12:12 PM

    There should be any problems because the form is hosted in our servers, the submission and PHP script will still be called in our end and not in your website's server.

    However, I noticed that you have embedded the form using the form's full source code, is this correct? Do you have any custom script added on it that you need or any other customization?

    When embedding the form using the form's full source code, changes or edits made using our form builder won't reflect on your form embedded on the website because of the raw code used. You to to get a fresh copy of the full source code and re-embed it for the changes you made to reflect.

    If you do not have any custom script or customization made on the full source code, I strongly suggest using our iFrame embed code or the default embed code instead, it's found under the "Publish" wizard.

     

    I hope this helps.