Need Help with Premium Upgrade...

  • Profile Image
    msimon2000
    Asked on October 13, 2010 at 09:16 PM

    Hi Folks,

    I upgraded my account (msimon2000) today from free to premium while logged in under v2.jotform.com.  My account under v2 hasn't upgraded from free to premium, but it has upgraded under the new www.jotform.com v3 site.  I have decided to stay under the v2 site for now as I ran into some issues with my forms under v3 and don't have the time currently to resolve them.

    My question is, why hasn't my v2 account been upgraded to premium and can someone from tech support please do that for me?!

    Thank you...

  • Profile Image
    aytekin
    Answered on October 14, 2010 at 07:39 AM

    Your v2 account was upgraded to Premium yesterday since you sent this in an email yesterday.