What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Understanding the integrated payment (Authorize.net) security

    Asked by clarechamber on January 26, 2016 at 09:57 AM

    With doing something like this is the security and PCI Compliance still the same? We chose Authorize.net for the added gateway feature that navigates the user thru that portal and we have concerns with attchgin ti to a jot form if the security level is not the same. 

    Any details would be helpful!



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    JotForm Support

    Answered by EltonCris on January 26, 2016 at 01:30 PM

    Jotform will only pass the form data to the 3rd party integration like Authorize.net. We do not keep any sensitive information like the credit card. We pass it right away to the Authorize.net API without storing it anywhere so if your question is about the form security, JotForm is secured by default. Your forms are securely processed by JotForm's reliable 256 bit High-grade SSL encryption which ensures 100% secure transactions. Once the data arrives at the recipient's end, I believe they are implementing the same security policy in a PCI compliance way.

    If you have more questions, let us know.