What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Designer Tool: Changes not saving on form

    Asked by jcrowe on January 26, 2016 at 10:47 AM


    When viewing this form: https://www.jotform.com//?formID=60185144967967#design on an iPad, the background color of the first drop down menu does not appear white as it is designed. I tried to edit to a different color to test that but it would not save my changes and just kept buffering.



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    JotForm Support

    Answered by Charlie on January 26, 2016 at 11:44 AM

    Apologies for the inconvenience. Our back-end team are doing some update on our server. Everything should be back to normal after around 20 minutes. But we will update you as soon as this is resolved permanently. 

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    JotForm Support

    Answered by Charlie on January 26, 2016 at 12:01 PM

    We just received news from our developers that this is now fixed. Please do let us know if you continue to experience this problem. Thank you for your patience.