Blank page shown after logging in and being redirected to eu.jotform.com

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    rinaldu
    Asked on January 26, 2016 at 11:44 AM

    I just registered on the site, I got a mail telling me that the account was successful.

    But when I do the log-in now I ' m directed to a page called: https://eu.jotform.com/myforms

    This page is blank and absolutely nothing on it. 

    Can You tell me how to access now to the jotform site an create a form (or to find my form).

    In fact I already created one, the site was translated in German language.

    Sorry for my poor english.

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    Ben
    Answered on January 26, 2016 at 03:03 PM

    Unfortunately I can see what you mean. I am able to experience the same issue at times.

    To rectify it just try to refresh your page and it should show you the form builder panel and ask you to accept cookies.

    I will however raise this to our developers to check and resolve the issue so that it no longer show the blank page.

  • Profile Image
    mustafa
    Answered on January 27, 2016 at 10:49 AM

    Hi,

    Apologize for the inconvenience. There have been some changes regarding to this issue, do you still face problem when you log in?

     

    Regards.

  • Profile Image
    1511krunal
    Answered on January 27, 2016 at 10:50 AM

    Ben,

     

    Can you please answer to my question that i asked before 10 min?

     

    Thanks

    1511krunal

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    Ben
    Answered on January 27, 2016 at 12:38 PM

    I see your thread: http://www.jotform.com/answers/757524, but please do note that we get assigned to threads by system in the order as they come in, so we will be shortly with you on your thread.

  • Profile Image
    rinaldu
    Answered on January 29, 2016 at 06:14 AM

    Thank You Ben and Mustafa.

    Everything is fine now, access to my forms is no problem anymore. I embedded two forms on my website and everything is working great.

     

    Kind regards