What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Blank page shown after logging in and being redirected to eu.jotform.com

    Asked by rinaldu on January 26, 2016 at 11:44 AM

    I just registered on the site, I got a mail telling me that the account was successful.

    But when I do the log-in now I ' m directed to a page called: https://eu.jotform.com/myforms

    This page is blank and absolutely nothing on it. 

    Can You tell me how to access now to the jotform site an create a form (or to find my form).

    In fact I already created one, the site was translated in German language.

    Sorry for my poor english.

  • Profile Image

    Answered by Ben on January 26, 2016 at 03:03 PM

    Unfortunately I can see what you mean. I am able to experience the same issue at times.

    To rectify it just try to refresh your page and it should show you the form builder panel and ask you to accept cookies.

    I will however raise this to our developers to check and resolve the issue so that it no longer show the blank page.

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    JotForm Support

    Answered by mustafa on January 27, 2016 at 10:49 AM


    Apologize for the inconvenience. There have been some changes regarding to this issue, do you still face problem when you log in?



  • Profile Image

    Answered by 1511krunal on January 27, 2016 at 10:50 AM



    Can you please answer to my question that i asked before 10 min?




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    Answered by Ben on January 27, 2016 at 12:38 PM

    I see your thread: http://www.jotform.com/answers/757524, but please do note that we get assigned to threads by system in the order as they come in, so we will be shortly with you on your thread.

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    Answered by rinaldu on January 29, 2016 at 06:14 AM

    Thank You Ben and Mustafa.

    Everything is fine now, access to my forms is no problem anymore. I embedded two forms on my website and everything is working great.


    Kind regards