My Form Was Disabled

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    LKB
    Asked on January 26, 2016 at 01:29 PM

    Hello, I'm a new user, please let me know why my form was disabled.

     

    https://www.jotform.com//?formID=60254374449156

     

    Thanks very much!

  • Profile Image
    Kevin_G
    Answered on January 26, 2016 at 04:18 PM

    Your form was disabled because you are asking for Credit Card info on it, I have removed those fields and re-activated your account.

    Please, read our Terms, you may use one of our payment integrations to collect payments, however, you can not save the Credit Card info.

    You should be able to load your form now.

  • Profile Image
    Kevin_G
    Answered on January 26, 2016 at 04:18 PM

    Here is the link to our Terms: http://www.jotform.com/terms/.