What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does our account keep changing

    Asked by foreignbunnies on January 26, 2016 at 03:51 PM

    Im not sure exactly what is going on but it says we have been upgraded to bronze when we should be grandfathered into economy and thats the package we are happy with

    Page URL:

    keep upgraded and economy grandfathered
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 26, 2016 at 05:54 PM

    I've fixed this, apparently there was a duplicate subscription.

    On an aside note, please remove this form as it's marked with a hight % of being used for phishing activities.



  • Profile Image

    Answered by Tommy  on January 26, 2016 at 06:06 PM

    Why is it marked for phishing activities? It's for research purposes...

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 26, 2016 at 06:12 PM

    Because  "LOGIN" it's a keyword and it's marked with a high % , no matter if this is not your case, I recommend you to remove it, otherwise our automated phishing system might suspend it.