What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error "ooops form not found"

    Asked by gabry2404 on January 26, 2016 at 05:55 PM

    I created a new form (by duplicating a previous one) but i always get this error. The link is the followin

    Page URL:
    https://form.jotformeu.com/60256787105357

    Screenshot
    new form does not work www div
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    JotForm Support Manager

    Answered by Jeanette on January 26, 2016 at 10:36 PM

    We apologize for the inconvenience. This has been reported to our level 2 engineers.

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    Answered by gabry2404 on January 27, 2016 at 12:43 AM

    Thank you... pls keep me posted for the solution of the problem...

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    Answered by gerardlarere on January 27, 2016 at 03:17 AM

    I have the same Problem....what can I do?

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    Chief Technology Officer

    Answered by eee on January 27, 2016 at 07:17 AM

    Hey,

    We have replication problem lately, and it's fixed now.

    Kindest Regards,

    - Ertugrul.

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    Answered by bembridgesailingclub on January 27, 2016 at 07:35 AM

    I'm having this problem too! not fixed!

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    Chief Technology Officer

    Answered by eee on January 27, 2016 at 07:59 AM

    Hey @bembridgesailingclub,

    Please let me know your formID for further investigation,

    Thanks!

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    Answered by bembridgesailingclub on January 27, 2016 at 08:00 AM

    60261799844366

     

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    Chief Technology Officer

    Answered by eee on January 27, 2016 at 08:04 AM

    Can you please check your form ?

     

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    Answered by Sanctera on January 27, 2016 at 08:10 AM

    Im having the same problem with https://form.jotformeu.com/60262528678362

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    Chief Technology Officer

    Answered by eee on January 27, 2016 at 08:13 AM

    @Sanctrera,

    It's working on my end, can you check your form ?

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    Answered by bembridgesailingclub on January 27, 2016 at 08:22 AM

    Thank you, 

    The submissions seem to be coming through now, but i have tested it and thankyou message is not appearing. why is this?

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    Answered by gerardlarere on January 27, 2016 at 08:45 AM
    Hi, The problem is not resolved…
    Form not found: 60261302918348
    ...
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    Answered by gerardlarere on January 27, 2016 at 08:45 AM
    It’s OK now, thank you.
    ...
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    Answered by gerardlarere on January 27, 2016 at 08:45 AM
    Thanks, it’s working now.
    ...
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    Answered by Sanctera on January 27, 2016 at 08:48 AM

    Thank you! It works!

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    JotForm Support

    Answered by david on January 27, 2016 at 11:48 AM

    Thank you for the confirmation.  Please accept our sincerest apologies.  If there is anything else we can assist you with, let us know and we will be happy to help.

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    Answered by gabry2404  on January 28, 2016 at 03:02 AM

    Now my form works, too.
    thank you for your support