The thank you page after submitting does not show

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    Asked on January 27, 2016 at 02:41 AM

    I\ve set up a survey but the thank you page does not open. Tried with redirecting to thank you message, setting up thank you text only - nothing works. I use a form embedded into, but when submissing the form outside wordpress (opening it directly) - the same issue persists.

    Thanks for helping out with this. Svetla

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    Answered on January 27, 2016 at 05:22 AM

    I can reproduce the issue on your form. 

    When I cloned the form, the thank you page happens to work. 

    Try out this copy of your form -

    I'm escalating the issue to our developers

    You can also make a copy of your form (clone) and work with it while our developers check your original form. 

    Thank you for your patience. 

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    Answered on January 27, 2016 at 11:10 AM


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    Answered on January 29, 2016 at 08:29 AM


    First of all, we are sorry for the inconvenience. I have checked your website out, and your form seems working fine. Would you please try to reproduce the problem, and let us know? 


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    Answered on February 15, 2016 at 02:36 AM

    I have had this issue for years and it has never been fixed.

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    Answered on February 15, 2016 at 04:52 AM

    @elitetowncards, I have already addressed your concern to your own thread. Please check my reply there and follow my suggestion. That should work.