What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is the limit of upload Image.

    Asked by pandorak on January 27, 2016 at 06:04 AM

    I need to create a form where my clients could upload images up to 4 Mo. Is it possible with JotForm?

    create a form JotForm create upload images
  • Profile Image
    JotForm Support

    Answered by beril on January 27, 2016 at 09:52 AM

    As a free user, you have 100 MB upload limit per month. You can delete your submissions with uploads to gain your space back.

    If you upgrade your plan, the maximum file size per upload is 1GB. It means that every submission can include 1GB uploaded files and you have allowed uploading up to 25 files per submission.

    Please note that, the free account has an upload space of 100MB, so even if you allow 1GB per upload they will still not be able to upload it to your form due to over limit. 

    As a Bronze user, you have limitation for 10GB of upload space. 

    As a Silver user, you have limitation for 100GB of upload space. 

    As a Gold user, you have limitation for 1TB of upload space. 

    As a Platinum user, you have limitation for 10TB of upload space.

    Please check the guide below for more information:

    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    You have allowed to uploading to 25 files and up to 1GB per submission.

    Please, check the guide below for more information:

     http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.